General Terms and Conditions of Sale
These general terms and conditions of sale govern the contractual relationship between you (hereinafter referred to as “the Customer”) and MP EXTRA, the operator of the website www.lithiumsecure.com (hereinafter referred to as “the Site”). Please read these conditions carefully before placing an order. By placing an order, you fully and unreservedly accept these general terms and conditions of sale.
- Purpose The Site offers online sales of solutions, products, and training for the prevention of lithium battery fires. The sales process involves receiving orders from Customers. These general terms and conditions of sale define the rights and obligations of the parties in the context of the sale of products offered on the Site.
- Prices Product prices are indicated in euros and include all taxes. The displayed prices do not include delivery costs, which will be charged additionally and indicated before order validation.
- Order The Customer places an order online on the Site. The order will only be considered final after payment validation by the Customer’s banking institution. The Site reserves the right to refuse or cancel any order in case of payment issues, product unavailability, or any other legitimate reason.
- Delivery Delivery times are estimated between 3 to 10 business days from order validation. These times are indicative and may vary depending on suppliers and logistical constraints. No penalties will be applied in case of delivery delay. The Site undertakes to inform the Customer of any significant delays and to make its best efforts to resolve any delivery-related issues.
- Right of Withdrawal In accordance with current regulations, the Customer has 14 days from the receipt of the products to exercise the right of withdrawal. The Customer must notify their decision to withdraw in writing to the following email address: info@lithiumsecure.com. Products must be returned in their original condition and accompanied by all possible accessories. Return costs are the responsibility of the Customer.
- Intellectual Property All elements of the Site, whether visual or audio, including the brand, logo, photographs, texts, etc., are protected by copyright and intellectual property laws. Any total or partial reproduction of the Site’s content is strictly prohibited.
- Personal Data Protection The Site collects and processes Customer personal data in compliance with current regulations. These data are necessary for order management and may be transmitted to suppliers for product delivery. The Customer has the right to access, rectify, and oppose the processing of their data.
- Liability The Site cannot be held liable for indirect or immaterial damages related to the use of the Site or the purchase of products. Its liability is limited to the amount of the order.
- Disputes and Applicable Law In case of a dispute, the parties will seek an amicable solution. Otherwise, only French courts will have jurisdiction. These general terms and conditions of sale are subject to French law.
- Personal Data Protection (GDPR Compliance) The Site undertakes to comply with the regulations in force regarding personal data protection, particularly the General Data Protection Regulation (GDPR). Personal information collected during the order process is necessary for its management and may be transmitted to suppliers to ensure product delivery. The Site collects and processes Customer personal data fairly, lawfully, and transparently.
The Customer has the right to access, rectify, delete, and transfer their personal data. They may exercise these rights by contacting the Site at the following email address: info@lithiumsecure.com. The Customer also has the right to object to the processing of their personal data for legitimate reasons.
The Site undertakes to inform the Customer of any data breach as soon as it becomes aware of it. The Site will take all necessary measures to remedy this breach and limit its potential consequences.
Company Details: MP EXTRA – 14 RUE CHARLE V – 75004 PARIS
Done in Paris, March 11, 2024